![]() |
Laptop / PC IE not getting onto Internet
Hi,
Have a scenario for you all... Customer network, nothing special - usual equipment - network switch, ADSL, router, server. Everything is working ok - server can access the internet etc. However - two PC's - one a laptop can't access the internet. They are getting IP address etc, correct DNS, can ping the server but can't ping www.google.com although the server can... Any ideas? ---------- Post added at 11:04 ---------- Previous post was at 11:02 ---------- Edit - Firewalls - disabled on Win XP (Both Win Xp) PC's |
Re: Laptop / PC IE not getting onto Internet
Wired or wireless???
|
Re: Laptop / PC IE not getting onto Internet
sorry - all wired...
|
Re: Laptop / PC IE not getting onto Internet
power cycled everything? gone into router and made sure its acting as a dhcp?
|
Re: Laptop / PC IE not getting onto Internet
Yep - router has been bounced...other PC's are ok and getting on the net with no issues. Server doing DHCP - can see said PC and laptop in issued IP address lists...they can browse local domain / access fileserver / printer etc but no internet! A bit of a head scratcher!!
|
Re: Laptop / PC IE not getting onto Internet
Check for lice?? lol bit baffled mate :)
|
Re: Laptop / PC IE not getting onto Internet
Clutching at straws here -
try a tracert to www.bbc.co.uk and see if it is going to the router as its first hop. Might indicate a barfed routing table somehow. |
Re: Laptop / PC IE not getting onto Internet
Quote:
---------- Post added at 12:03 ---------- Previous post was at 12:02 ---------- Quote:
|
Re: Laptop / PC IE not getting onto Internet
Has the router firewall got a blacklist with these IP's on it? Try assigning a fixed IP to one of the clients and see if that gets through.
|
Re: Laptop / PC IE not getting onto Internet
Do they have the Windows firewall enabled on the machines that cannot access the internet?
|
Re: Laptop / PC IE not getting onto Internet
Well there's our stumbling block...we don't know the admin id / password for the router so i think somebody is going to site on Monday to try and hack it or zap it!
---------- Post added at 12:50 ---------- Previous post was at 12:45 ---------- Quote:
Edit - Firewalls - disabled on Win XP (Both Win Xp) PC's ;) |
Re: Laptop / PC IE not getting onto Internet
While you wait for the password, can you 'ipconfig /release' one of the 'working' PC's, then release & renew on one of the blocked PC's so they get a 'working' IP.
That should identify in there is an IP blocking issue or something else (MAC filtering?). |
Re: Laptop / PC IE not getting onto Internet
Post #1
Quote:
|
Re: Laptop / PC IE not getting onto Internet
Yes - but the point was the router firewall 'might' be blocking the IP's currently assigned to those PC's. Getting a new IP that you know is working would confirm or deny!
|
Re: Laptop / PC IE not getting onto Internet
Hi - yep - I see your point...I'll let you know the outcome on Monday / Tuesday....another engineer is going to check it out...cheers for the advice.
|
All times are GMT +1. The time now is 00:06. |
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2025, vBulletin Solutions Inc.
All Posts and Content are © Cable Forum