Time of Speed Changeover
 

approx how long does it take for a speed upgrade to take effect? reason i ask is that i've gone upto 10Mb a couple of hours ago, but my speed is still running as if i was still on 2Mb. when the change was made was told that all was needed was to rebbot the modem, but wasn't in and the pc was off, got in and started pc up. Modem is 10Mb compatable (blue NTL:250), is ther anything else or in reality does it take longer for the line speed to change? as it's a bit frustrating.

and if this is the 10Mb on the line it can go back cos it's nowhere near and i'm not paying for what in effect i've had and still got.

Re: Time of Speed Changeover
 

Give it until tomorrow, reboot your modem a few times in the meantime, seems a few people have said this recently witrh it taking a little longer than usual to take.

Good Luck.

Re: Time of Speed Changeover
 

Should be almost instant... go here and check to see what package your on username and password are.. root

I got fobbed off with someone at ntl telling me to give it 24hrs but nothing happened, was still on 2 meg. Then a nice ntl employee on here told me he could do it right away, and they did... within minutes! ;)

Re: Time of Speed Changeover
 

what am i looking for dodger? can't see anything regarding my package

Re: Time of Speed Changeover
 

When logged in, click on Cable Medem Operation Config.. you should see something like this

Network Access : Allowed Maximum Downstream Data Rate : 10240000 Maximum Upstream Data Rate : 512000 Maximum Upstream Channel Burst : 1600 Maximum Number of CPEs : 1 Modem Capability : Concatenation Enabled, Fragametation Enabled, PHS Disabled

The blue numbers are upload and download this is the 10mb with 512 Upload

Re: Time of Speed Changeover
 

chheers dodger, got it sorted, the stupid tits hadn't switched it over :mad: , speed fluctuates anywhere from 4.5Mbps to 9.5Mbps.

Re: Time of Speed Changeover
 

Nice one m8y ;) only too glad to be of help