Cable Forum - UBR speed Issues

allright guys av been haveing huge major problems with BY of late. i was on 10 meg was lucky to get 2 meg speeds for downloading during off peak times. so i downgraded to 4 meg still haveing problems . the Tech support departt blame it down to mush usage in my area. so i have been looking in to this, i got hold of a program called "DocsDiag" which will give differnt detail of ubs systems and cable modems. here is the traffic out out

Quote:

UBR 10.230.128.0 at 2006 Apr 08, 17:04

Channel Freq Max Usage Users Min Ave Max MHz kbps kbps ms ms ms
Dnstr 0 331.25 30342 24298 556 31 154 453
Dnstr 2 331.00 42884 11327 289 31 100 485
Dnstr 3 331.25 42884 14202 314 31 88 234
Upstr 1 18.9? 5120 2113 219 31 106 375
Upstr 2 22.2? 5120 1450 186 31 97 485
Upstr 3 25.5? 5120 1235 237 31 102 282
Upstr 4 29.0? 5120 3013 291 31 125 344
Upstr 5 25.5 2560 399 70 78 197 453
Upstr 6 29.0 5120 1299 156 31 170 406

Note: timings include one hop on your up/downstream
and at least one on target up/downstream.

Does this look like over usage and which chaneel would use