False NTL phone bill charges
 

I have been charged for subcribing to an adult channel on NTL (on analogue...television X) 4 times this month at £7 a shot. This is impossible because I dont even know the pin of the box required to activate, and I wouldnt be interested in subcribing anyway. 1st question..has anybody else come across this problem of foney charges, and Q2., how did NTL deal with it, because surely it is their word against mine?

Re: False NTL phone bill charges
 

:welcome:

Are you in a VOD enabled area?

If so ntl have a tool which can check exactly what was watched (what time it was ordered, how long it was watched for etc etc).

Do you have more than one Set Top Box, or just one? Also do you have any teenage children who can have guessed the pin number? If you didn't change it yourself, then the it is likely to be the default of 0000.... horny teenages with internet access could probably find that out ;)

---------- Post added at 21:19 ---------- Previous post was at 21:06 ----------

oops didn't read that very carefully... VOD isn't analogue is it :dunce:

not sure how it works for Analogue, but ntl should have a system for checking what was ordered and when... Second half of the above post still applies though!!

Re: False NTL phone bill charges
 

Hi Chris...No teenage interferance....single female here! Yes, I am not sure what VOD means, so I can't confirm if it applies to analogue
Thanks for your speedy reply! xx

---------- Post added at 21:25 ---------- Previous post was at 21:22 ----------

forgot to say, no other box apart from a freeview installed to the same TV

Re: False NTL phone bill charges
 

Hmm...

Well to be honest i'm not exactly sure how ordering events works on analogue tv so i'll wait for someone more knowledgable to come along :)

Re: False NTL phone bill charges
 

Ok thanks so much. p.s. love your signature!

Re: False NTL phone bill charges
 

Those trousers are a bit tight there....

Re: False NTL phone bill charges
 

hahahaa...they dont get me anywhere with NTL though!!

Re: False NTL phone bill charges
 

It could be argued that a person with trousers like that doesn't need an adult channel ;)

Re: False NTL phone bill charges
 

whoa! Isn't this known, on forums as going :notopic: ???????hahahahhaaaaaaaaaa

Re: False NTL phone bill charges
 

I have a female friend who also lives on her own, she to was on analouge and she had the same problem as you.

NTL made her pay and she left them!

She has been with sky ever since!

Re: False NTL phone bill charges
 

:notopic: but ......what's "Zonda" I know what the dairy milk is

Re: False NTL phone bill charges
 

it is a car

Re: False NTL phone bill charges
 

its a kind of rocket, without the science bit! see link.....
http://www.paganiautomobili.it/

Re: False NTL phone bill charges
 

Back on topic....

If you PM me your name, address and account number, I'll get my ntl contact on to this tomorrow.

Re: False NTL phone bill charges
 

Thanks Russ x Like your blog & Chronicles :clap: