Confusing connection
 

Hi, this is my first post, because this is the first time I've been truly stumped by my connection.

The internet keeps randomly dropping out, but I can still connect to sites through proxies. MSN messenger and streaming audio seem fine, but I can't access websites.

I live in cambridge and have NEVER been able to connect to the local theatre's wbesite (cornex.co.uk) while friends who are also on ntl (and live in cambridge) can.

I am currently posting this through a proxy, as the net dropped out again while browsing this site.

I don't want to have to call technical support because I know what they'll say and don't fancy spending about £5 to be told to reboot my pc/modem.

Any help would be appreciated :D

Re: Confusing connection
 

How are you connecting? USB or NIC. Also do you use a router or is it a direct connection?

Re: Confusing connection
 

Hi, I use a router, and the modem connects to the computer via ethernet.

Re: Confusing connection
 

have you tryed without the router?

Re: Confusing connection
 

No, i haven't. Unfortunately, my computer is at the other end of the house to the computer with the router and modem.

Re: Confusing connection
 

typical ntl cop out that is m8 router

all the posts on here about slow speeds drop outs etc and i bet the router wasnt to blame for many of them if not any

can only speak from my experiance i got the run around from support india

finally got my modem swapped over after 3 weeks problems gone

Re: Confusing connection
 

The problems are still ongoing, and I can't even log into ebay through a proxy, which is evil because I may have won an auction ¬_¬ gah.

If i reconnect the modem it works for about 30 seconds then dies.

Re: Confusing connection
 

I've had some problems today too, came back from town to see my IP address had changed, probably from a modem reset, after that i can only access webpages (doesn't work if i use proxies) and IRC networks.
Giganews, partypoker.com, outlook express and MSN won't connect at all.

I've reset the modem a few times, but no change. I'm connected through ethernet, no router etc, so that's not the problem.

Re: Confusing connection
 

I'm suffering the exact same - can't get near ebay or my Worldpay online merchant account. Can't access my yahoo mail and having a problem sending email through one of my ntl accounts. Weird!!!

My connection seems pretty spot on though - check the gif attached.

Re: Confusing connection
 

Same odd kind of problems here, most websites are working ok, my ip is also changed from what i remember it to be.

but msn messanger and google talk dont want to work, also azureus is getting gallons of "connection timeout" messages for all the trackers.

i can get ebay no problem, but google.co.uk just simply wont load in firefox, works like normal in IE, no proxys configured for either.

Also in Belfast.

Just tried a traceroute, this is what a got:

Tracing route to www.l.google.com [66.102.9.104]
over a maximum of 30 hops:

1 3 ms <1 ms <1 ms 192.168.1.1
2 9 ms 5 ms 7 ms 10.143.168.1
3 6 ms 9 ms 5 ms blfs-t2cam1-a-v114.inet.ntl.com [213.105.206.13]

4 17 ms 35 ms 19 ms blfs-t2core-a-ge-wan62.inet.ntl.com [213.105.205
.41]
5 44 ms 127 ms 63 ms ren-bb-a-so-210-0.inet.ntl.com [62.253.188.217]

6 22 ms 27 ms 18 ms lee-bb-b-so-600-0.inet.ntl.com [62.253.185.162]

7 44 ms 38 ms 19 ms lee-bb-a-ae0-0.inet.ntl.com [62.253.187.185]
8 * * * Request timed out.
9 21 ms 19 ms 21 ms tele-ic-1-so-700-0.inet.ntl.com [62.253.184.2]
10 25 ms 19 ms 24 ms 212.250.14.66
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.

Re: Confusing connection
 

My traceroute trying to reach www.ebay.co.uk

I'm also using Mozilla - no proxies selected.

What BT postcode area are you?

Re: Confusing connection
 

> The internet keeps randomly dropping out, ... I can't access websites.
> live in cambridge

Same here, follwing a so-called upgrade from 3COM CMX modem and 1Mb to ntl:250 modem and 10Mb.

What's your modem model and service level?

> have NEVER been able to connect to the local theatre's wbesite
> (cornex.co.uk) while friends who are also on ntl (and live in
> cambridge) can.

FWIW I can connect to it. I find that a connection drop-out causes IE/Windows to cache something such that the faied URL then does not work until the next reboot.

Good luck!

Re: Confusing connection
 

I am BT36

Anyone know how can i find out what transparant web proxy is being used??

Re: Confusing connection
 

I've had problems with streaming video and audio today. :confused:

Re: Confusing connection
 

I have the same problem with only normal web page browsing and irc allowed, not even secured browsing will connect, along with the usual suspects, MSN mess. bf2, AOLim, etc
I was also forced to take a new ip last nite, in the 82.7.* range
I am in BT6

** I have tried from 3 different OS, skipped out the router, restarted modem, got numerous ips, nothing works for now
This problem is on the NTL side

***I have a Terayon on 1mb conn