Missing mail from blueyonder
 

For the past two days now I have had no emails in my Blueyonder webmail inbox with regard to faults and maintainence and status updates,I usually get at least 15 daily,is anyone else having these problems?

Re: Missing mail from blueyonder
 

I haven't been able to access my blueyonder mail from outlook for about 2 weeks now. When I called the helpdesk they told me to use webmail (which is working), and I have been made aware of some mails that I haven't received, but have been sent.

Re: Missing mail from blueyonder
 

Thanks for your reply...
I just checked and lo and behold its working again and I have 63 emails,and this was among them ......

Date : 4 Jan, 2006 14:43
Name : Mark Phypers
Description : Service has been restored and all mail is now being delivered as
normal. This issue appears to have been caused by a possible security threat.
Investigations continue as to the exact nature of the issue.

Our apologies for any inconvenience caused.

blueyonder Technical Support
Estimated Time : 4 hours
Status : Closed
Priority : P1


Date : 4 Jan, 2006 12:41
Name : Mark Phypers
Description : All blueyonder customers may currently be experiencing extensive
delays in receiving new email to their blueyonder email accounts. Our support team
are investigating.

blueyonder Technical Support
Estimated Time : 4 hours
Status : Opened
Priority : P1