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Ebay question
Hi I ordered a item from ebay and it came advertised with 2 free cd full of pics, songs and games. It was a datacable for my new phone. Delivery was great but it came with no cds as advertised. Would it be right to complain to ebay? |
Re: Ebay question
Have you complained to the seller first and if so what has he / she said?
Moving to Internet |
Re: Ebay question
No, you should contact the seller 1st.
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Re: Ebay question
I have i got this reply
" Hi There If you are unhappy in any way simply return for refund Jill" I only want my cd's. The cable works fine |
Re: Ebay question
If the CDs aren't for some reason available, you want them then the seller is offerring the correct recourse a refund. Accept that, and by all means (I'd suggest after you have the refund) give a negative rep mark for iincorrect goods description. I wouldn't trouible ebay themselves with it as there is a resolution being oferred to you.
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Re: Ebay question
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Re: Ebay question
I have bought one of these before for my Nokia phone. Although i doubt their complete legality, they are quite good.
The only thing you can do really is wait and see if they will send you it out. If they don't leave them a neutral or even a neg if they are nasty about it. By them saying it is 'free' doesn't give eBay anyway to get involved anyway, it's not 'paid for', so they don't have an obligation to send it out. Keep on at the seller, see what they say. And keep us updated in this thread.:) If yours is a nokia i could send you the zip files i have. |
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