New Cable Modem
 

Hi folks,

Im currently on NTL 3Mbit service via a Samsung STB.

Today I got an ntl:200 cable modem which I bought off eBay. What im wondering is how I go about using this instead of the STB?

I have been on the phone to about 7 different people at NTL this evening and nobody seems to know.

Any ideas?

Cheers.

Re: New Cable Modem
 

You don't. ntl will not connect modems that they have not supplied.

Re: New Cable Modem
 

:welcome: to cableforum

That's because you cannot connect a modem off eBay to the system. The only way to move to sacm is to have NTL install a legitimate modem that is on our system and installed by us. You have been sold a modem that is no longer on our system. And is about as much good as a lighthouse in the desert.

EDIT to say Paul beat me to it :)

Re: New Cable Modem
 

I am suprised that none of them gave you the same info as Bill C. :confused:

Re: New Cable Modem
 

Woops!! :o:

Problem solved anyway, just rang NTL and got someone to come out on Sat mornin to install SACM for me.

Thanks for your help guys! :)

Re: New Cable Modem
 

I just dont think I got through to anyone who quite understood what I was after.

Re: New Cable Modem
 

Thats the one thing they should know that the modems bought on ebay won't work.
In fact the seller is actually breaking the law by putting it up for sale as it remains property of NTL.

If you phone NTL, they will give you a modem that will be registered to work with your address.

:welcome: to the forums by the way :)

Re: New Cable Modem
 

Whilst that's the case for rented modems, its not the case for all. Personally I own my modem, having been with NTL for years now I signed up back in the day when you got a discount for buying your own modem, I bought it through NTL (but not from them) and it is my property to do with as I please. Whilst I know that it would be no use to anyone that bought it, if I decided to sell it (which I wont because funnily enough I'm using it :D ) then I could perfectly legally sell it.

However I accept that the majority of the modems on sale on Ebay are ex rental ones that NTL have never bothered to pick back up from ex subscribers so "technically" those remain the property of NTL even though they will never want them back.

Re: New Cable Modem
 

While what you say is true, the OP says he bought an NTL:200, which AFAIK is a model that was never for sale through NTL. In this case, he has bought a modem that was up for sale illegally.

Re: New Cable Modem
 

Yep, your right mate. The modem i bought was ntl:200. I think this must have been a rented one cos im not aware of anyone having purchased these from NTL.

As it stands I only paid about £10 for this modem and NTL are being very nice about it and coming out on Saturday morning to install a brand new one for free to replace the existing connection thru the STB. So im not really too fussed and will just bin this one as I cant be bothered with the hassle of sending the thing back as im off to Barbados tomorrow ;):)

Thanks for all the info though guys, very useful!

Re: New Cable Modem
 

Quite right, teach me to read the whole thread properly ;) I was simply responding to Halcyon's generic statement, but of course in this case he was quite right. My apologies. :)