Broadband Medic messages
 

Am I the only one who is extremely irritated by NTL's Broadband Medic's constant messages asking one to convert from USB2 to Ethernet? I have had Ethernet ever since converting to Broadband but cannot turn the blessed message off. When I try, all I get is a message saying that 'Broadband Medic has encountered a problem and needs to close down'. It also seems impossible to find an email address at NTL where I can register a complaint. You just keep going round in circles. Clearly, they don't want any proper feedback - just answers to set questions.:mad:

Re: Broadband Medic messages
 

:welcome:To the forum :)

I can't comment on broadband medic as I've never installed it :) But I just thought I'd say hi :waving:

Re: Broadband Medic messages
 

Hi and welcome to cf, People may disagree with me but i would get rid of broadband medic its rubbish :)

Re: Broadband Medic messages
 

What a lovely welcome to a silver surfer! Ta ever so!:)

Re: Broadband Medic messages
 

:welcome:
The only time I used it was to check on the service status and since joining CF haven't needed it as can check here.

Re: Broadband Medic messages
 

I haven't bothered installing BBmedic since I've had it, so personally I'd just uninstall it and be done with it. :welcome: btw

Re: Broadband Medic messages
 

Many thanks to the clued-up members of the forum. I've just uninstalled Broadband Medic and bow to your superior knowledge!

Re: Broadband Medic messages
 

Please stop it :blush: we just like to try and help

Re: Broadband Medic messages
 

Erm I'm sure your wrong about the superior knowledge thing on my part my brain cell can't retain anymore than partial knowledge:D. And we're all here to try and help each other(most of the time ;))

Re: Broadband Medic messages
 

Hi Catkin, and as previously posted, :welcome: to the Forum

Might be worth copying this guide onto your PC in case you ever need to set up BB again and don't want to use Medic.