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Call Divert Problems
I subscribed to call divert last week.
It was fine. This evening I went to switch my calls to the cellphone - and entered *70 <wait for dialtone> followed by my cellphone number. It got as far as the third digit - (078.....), when the message cut in saying "The service you require cannot be connected". I rang CS, which was a laugh. He asked three times the account number (which tends to make me a little apprehensive). This was followed by a description of the problem (repeated twice). A lengthy on-hold whilst he went off to check if there was a general problem, followed by a request to check it again (difficult as I was speaking to him on the telephone....) I've now been referred to a second level support and will get a call back within 24-48 hours... Just wondered - is anyone else finding problems on call divert? |
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