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simon9975 10-09-2005 15:15
New to NTL
 
Just moved to ntl for the tv and being installed on thursday,decided on the family pack and was advised i could have sky sports for a year free,put through to the new connections department and they want to charge me,so one says one and somebody else says something differant.
All i get out of the c/s deparment is cost you 13.50 more but i thought it was free any advice as i'm lost before i even get it installed.

Thanks

Roy MM 10-09-2005 15:20
Re: New to NTL
 
You should get it free, offer open till the 14/9/05

marky 10-09-2005 15:29
Re: New to NTL
 
Quote:
Originally Posted by Roy MM
You should get it free, offer open till the 14/9/05
have you got a link roy so he can print it or e-mail it to them

simon9975 10-09-2005 15:37
Re: New to NTL
 
I have seen the offer on their web-site thats why i went with ntl,just dont understand why they wont give me it.May be it's taken too good?

Roy MM 10-09-2005 15:39
Re: New to NTL
 
Was on a flier through the door.

homealone 10-09-2005 15:46
Re: New to NTL
 
Quote:
Originally Posted by simon9975
I have seen the offer on their web-site thats why i went with ntl,just dont understand why they wont give me it.May be it's taken too good?
definitely on the web site

http://www.home.ntl.com/icat/television

expires 14th September

Russ 10-09-2005 16:02
Re: New to NTL
 
I can confirm the offer as I've just signed up for it :)

I was on the Base Pack (£11 per month) and signed up for the Family Pack (£19.50 ) and now I get Sky Sports 1, 2, and 3. Had I just added Sport to my Base Pack I'd be paying £31 per month but this way I get more channels and saving nearly £12.

If this works then it's a win/win offer :)

jonifen 10-09-2005 19:49
Re: New to NTL
 
You do however need to have a phone deal aswell... I subscribed to the Talk Unlimited Local & National calls (£6 extra per month) and got the free Sky Sports.

marky 10-09-2005 19:54
Re: New to NTL
 
Quote:
Originally Posted by Russ D
I can confirm the offer as I've just signed up for it :)

I was on the Base Pack (£11 per month) and signed up for the Family Pack (£19.50 ) and now I get Sky Sports 1, 2, and 3. Had I just added Sport to my Base Pack I'd be paying £31 per month but this way I get more channels and saving nearly £12.

If this works then it's a win/win offer :)
can i get that on a contract renewal (please say yes):D

Russ 10-09-2005 23:47
Re: New to NTL
 
Quote:
Originally Posted by marky
can i get that on a contract renewal (please say yes):D
No idea but - and sadly I have to say I should have seen this coming - I still haven't got the channels yet after I was told they'd be on within 2 hours :grind:

Still, I'll report them to ntl and hopefully get the guilty party in trouble :)

monkey2468 11-09-2005 00:17
Re: New to NTL
 
There was a delay in 'hits' for channel changes etc getting to STB's in langley fanchises earlier today, so you may find that they appear overnight!;) hopefully...

Russ 11-09-2005 00:21
Re: New to NTL
 
Yeah, I'd much rather get the channels overnight than have to deal with this in other ways.

Russ 11-09-2005 15:04
Re: New to NTL
 
Update:

Guess what? I still don't have my full channel line up.

Looks like I've got the Family Pack but only Sky Sports 3.

Each time I've called CS I get told to "reboot the box, then you should have the channels in about 2 hours"

And I still don't have Sky Sports 1 or 2 :(

Well done ntl - I accept that sometimes mistakes happen but I guess I'd be a lot more angry if I'd ordered the channels to watch something that was on today.


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