Telewest Blueyonder wireless problem
 

Hi, hope someone can help.
Iâ₠¬ÃƒÆ’¢â€žÂ¢ve a Blueyonder 1MB internet account with the wireless package which I use with a desktop pc. This worked fine until I tried to use my girlfriendââ ¡Ãƒâ€šÃ‚¬ÃƒÂ¢Ã¢â‚¬Å¾Ã‚¢s Powerbook on the network to access the internet. Having discovered from Telewest that this was not possible with the Netgear router supplied (by them) as part of my wireless package (this will only support one PC device at a time) I went out and bought a new Netgear router and PCI card.



As with the old router I plugged this in to the set top box and set up the network (with some help from a knowledgeable friend). Everything worked fine initially on both the PC and Powerbook and the wireless network continues to work fine however I keep losing the internet connection. This can be restored for a short period by turning the power off the router and back on again. At first (yesterday) I had internet access all day but now it doesnââ‚ƚ¬Ã¢â€žÂ¢t appear to last any more than 15 mins or so.



Does anyone have any idea what the problem may be? Iâ₠¬ÃƒÆ’¢â€žÂ¢m presuming that the Ethernet output from the set top box is simply a connection to a modem inside? Is this expecting the original netgear router?

Thanks in advance,

Phil

Re: Telewest Blueyonder wireless problem
 

When the Wireless router goes off, check what IP address you have. On the PC, go into the command prompt and type ipconfig.

If you have a 169.254.*.* address, it's an IP leasing issue with the Wireless router. try ipconfig /renew and see if that will get you a new lease, alternatively, talk to the manufacturer.

If you have a valid local IP (192.168.*.*), try pinging the router on the default gateway address (usually your IP with the last octet as 1, so if your IP is 192.168.2.3, the gateway address is 192.168.2.1), if you can't ping the router before a reboot, it might mean that the Router is locking up/overheating. In this case, ring the manufacturer.

If you can ping the router, go into the router config webpage and check that the WAN IP is a valid blueyonder address (starts with 82, 80 or 62), if it doesn't have an IP, it may have difficulty keeping an IP from Telewest.

Connect the PC directly to the Set top box via Ethernet and power down the set top box and power it back up. See if you can keep a valid IP address for longer than the router. If you can, it is going to be a problem somewhere with the router, but I don't know what.

If you can't keep a valid IP on the PC, it's possibly a telewest fault, contact Blueyonder.

Just to clarify, because Ethernet is a standard protocol, the Set Top Box doesn't care what it is connected to, as long as the connected device asks for an IP address and has the ability to take the one offered by the network.