e-mail problems
 

Not the usual ones for ntl but a problem with settings (I think).
My wifes new laptop is connected to the internet via a pc card to the router.
She can receive e-mails but when she tries to send them, she gets an error message:

'An unknown error has occurred. Subject '', Account: 'pop.ntlworld.com', Server: 'smtp.ntlworld.com', Protocol: SMTP, Server Response: '550 Invalid recipient: <nathalie>', Port: 25, Secure(SSL): No, Server Error: 550, Error Number: 0x800CCC69'

I have checked her pop and smpt settings against those on my 'puter and they are the same. (she has a different addy to mine)
What am I doing wrong? Any ideas?

Re: e-mail problems
 

let me guess! wouldnt be this would it?

15 October 2003 18:48 ntlHome Internet Service - All packages - Email

Ntlhome Internet customers using the Ntlworld Mail service may be experiencing intermittent problems and slowness accessing the service, due to a technical fault.

Our engineers are aware of this issue and working on a resolution.

We would like to apologise for any inconvenience caused.

Re: e-mail problems
 

Caugh http://mail.lycos.co.uk/ caugh

Re: e-mail problems
 

Very nice, thanks for the info but I suspect that it's a problem with my (my wifes) settings......oooer missus!:)

Re: e-mail problems
 

Nope, It was happening before today and it isn't happening on my 'puter.

Re: e-mail problems
 

I think that may be the problem (the bit in bold)

Re: e-mail problems
 

I agree, see this a lot at work when ppl don't copy the email address properly.
So now you can play a bit more with her 'settings'. :eek:

Re: e-mail problems
 

Similar to ntl mail, can be integrated into Outlook like ntl mail, spam-free unlike ntl mail, and it works all of the time unlike ntl mail.


:D:D:D