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I've just taken a the 1mb broadband service (up from 600) and I've got their talk unlimited 24 service free for six months. I understand that if you take the 600 (up from 150) you can have the same offer. i know its only for six months but you can't really turn your nose up at it, especially if you are a heavy phone user. |
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I bet you have trouble knoking it off when the 6 months are up. They are very quick to feel your wallet!
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Teesside, middlesbrough
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Also you could knock it back down again. I take it that its not a "free" service, but that you actually get the 1mb for the 600k price? |
my experience is that they continue taking the money for the enhanced service even though you told them you don't want it when the 6 months are up.
They ignored a polite email. They ignored a phone call Tey ignored a letter. They even ignored my first registered letter. If you want to reduce your service you have to be prepared to put up with paying the extra for a few months, and then be prepared to claim it back, which means being more bloody minded than they are. Just go in with your eyes open that's all! |
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