Cable Forum - Supanames

Hello.
A friend of mine purchased a budget dedicated server from Supanames.co.uk on the 2nd of May this year, http://www.supanames.co.uk/index.php...edicatedbudget . As he is not had as much experienced as me with Linux he asked me to help him set it up for multiple website hosting. At first I had big problems getting Supanames to listen to me (email support only, hardly ever good) as their website states 'We include two IP (Internet Protocol) addresses with our dedicated servers as standard' and our server only had one. This made it a bit of problem when setting up BIND DNS server as 2 IP's are required to do this correctly. Anyway, finally last week supanames gave us a 2nd IP and I was able to setup BIND and get it running smoothly, over 2 month since the server was bought! Secondly, Supanames sent my friend a confirmation email after accepting his order that stated

Quote:

Your server, XXX.XXX.XXX.XXX, has the
following specifications: Intel Celeron 2.6Ghz, 256mb memory, 80 GB IDE hard
disk, 20 GB bandwidth pm, Fedora Linux (core 2), Web based control panel ,
Full SSH root access, Free firewall.

, checking this out it was clear the server only had a 40Gb hard disk. Now I thought that email confirming the order was and acceptance of contract but Supanames refuse to honour it and provide the stated 80Gb hard disk saying

Quote:

The 80GB disk mentioned in the confirmation email was an error made by the person who sent the confirmation. At the time of the email being sent certain servers were being built with 80GB drives as we had low stocks of the correct 40GB size. We apologise for any confusion caused by this confirmational error.

Just wondering where we stand on this?
Also the server is not working at the moment due to an apparrent 'partition error' (the only partition modifying we did was to enable group and user quotas on the / ext3fs partition, which appeared to work ok but killed webmin for some reason) and Supanames want us to pay ÃƒÆ’Ã†â€™ÃƒÂ¢Ã¢â€šÂ¬Ã…Â¡ÃƒÆ’Ã¢â‚¬Å¡Ãƒâ€šÃ‚Â£49 + VAT per hour to have an engineer reinstall the OS, which I don't think is reasonable! Also you other Linux server users, if you were running a web server with multiple accounts on it would you have a seperate /home partition? Apologies for the long post but this has got me a bit annoyed as a lot of money was spent on this. If only I-web did dedicated servers...