2gb service
 

I was looking at the VM homepage and seeing what new packages on broadband they are doing. I put in next doors number as they don't have VM and it's showing they can get 2gb broadband but I don't see that option or the option to upgrade to this.

Is this a new customer thing only?

Re: 2gb service
 

It's something I call 'smart advertising'.

"sign up now for 2gb broadband"

*when the ink has dried*

'oh sorry sir, didn't you read the small print? . . it's when available in your area' :rofl:

Re: 2gb service
 

Did VM offer a symmetrical 2Gbps service at that address or was the upstream just 208Gbps ?

Re: 2gb service
 

No it’s the oddball way that VM’s systems work. If your neighbour were to actually place an order for 2 Gbit, they would find an ‘oops not available, coming soon, but we can offer you.....'

Re: 2gb service
 

Most of the area around Leeds is now live for Project Mustang, which means the full fibre overbuild is being used to add new customers for all speeds including 2Gb symmetrical. I don't think VM are doing fibre pulls to migrate existing customers yet. That is certainly the case in my area.

Re: 2gb service
 

Yeah I am in Leeds but there is no option yet to upgrade but if I put next doors address in it's saying I can add 2gb to the basket.