Contract renewal
 

Our current VM TV Broadband contract is up for renewal at the end of this month (Jan 2026
I used the My Virgin Media app on my iPhone to do this and got a message on the app saying Your changes are on the way with an order summary and order reference code. Apart from this i have heard nothing.
Is the above info i received all that happens or has something gone wrong.

BTW it has been a week since i did this.

Re: Contract renewal
 

I recently re-contracted through the app as well, I got email copies of the new documents and a confirmation of the order. Have you checked your spam folder?