Apple Devices not recognising iPhone
 

Im trying to connect my iPhone 15 PM to my new laptop so I can sync and backup data.

Problem is Apple Devices isn’t recognising the iPhone when I plug it in. The phone charges ok so it’s not the cable or USB and what makes it even more annoying is AD is recognising my iPad perfectly well when I plug that in and I’ve already been able to back its data up.

I’ve looked on Apple’s support page for others with the same problem and all I’m finding is the usual “thank you please” cut and paste responses from the tech people about “please make sure the cable is working” and “try restarting your iPhone” and other such crap.

Anyone have any ideas?

Re: Apple Devices not recognising iPhone
 

Is there any security that is stopping the laptop for accessing the port?


Have you tried another cable?

Re: Apple Devices not recognising iPhone
 

I’m using the same port for the iPhone and I am for the iPad.

Re: Apple Devices not recognising iPhone
 

Does iTunes still work for connecting Apple devices ?

Re: Apple Devices not recognising iPhone
 

It can but Apple is quietly phasing it out. Im getting the same problem with iTunes anyway.

Re: Apple Devices not recognising iPhone
 

some cables are power charging only - definitely try changing the cable out for a data enabled cable even if you think it's not the cable at fault