Help! No sound
 

Hey all

I am having problems with my cable TV. I have split the NTL box signal to enable me to watch the cable channel upstairs etc. NTL came to change my box a few weeks ago & since then I have a perfect picture - but no sound on on my upstairs TV. It is really frustrating, I have checked all the connections etc & have no idea what the problem is!
NTL do not want to know as there is no problem with the main box, but quite honestly I am considering getting Sky just to have something that works.
Any ideas? :-)

Re: Help! No sound
 

:welcome: to cable forum barbie,

Have you connected via scart or coax?

Re: Help! No sound
 

Re: Help! No sound
 

try connecting audio cables to the red and white RCA audio connecters on the back of the ntl box

Re: Help! No sound
 

try a different RF frequency and tune upstairs into it?

Re: Help! No sound
 

If a DVD player is connected to the STB VCR SCART socket then check that it is in standby mode whilst viewing the second TV.
When in RGB loopthrough mode the STB will continue to modulate video from it's DTV decoder onto it's RF output, but the sound will be from it's VCR SCART input, which is only silence when no disc is being played.

Re: Help! No sound
 

I have connected via coax/amplifier & have not changed any connections - so not understanding why I suddenly have no sound :-(