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-   -   Confusing message (https://www.cableforum.uk/board/showthread.php?t=33712221)

Itshim 22-10-2023 14:20
Confusing message
 
My virgin media says that my contract is coming to end , time renew etc. Click here to continue, that then says call . Not going to happen at the moment. However if I look at contract, is says ends August 24 :confused:

Jaymoss 22-10-2023 14:34
Re: Confusing message
 
On mine before I re negotiated I was given the option to renew online which was basically the same cost as I was paying but a new 18 month contract.

After I made a new deal which was £26 for 500 meg 18 month contract the option came back online to renew at the same price or upgrade to 1GIG for an extra £3.55 which was actually £4 less than I was offered by main retentions.

Worth having a look see if you can extend if you want but remember the forced price rises

Itshim 22-10-2023 17:15
Re: Confusing message
 
Quote:
Originally Posted by Jaymoss (Post 36162536)
On mine before I re negotiated I was given the option to renew online which was basically the same cost as I was paying but a new 18 month contract.

After I made a new deal which was £26 for 500 meg 18 month contract the option came back online to renew at the same price or upgrade to 1GIG for an extra £3.55 which was actually £4 less than I was offered by main retentions.

Worth having a look see if you can extend if you want but remember the forced price rises
Just confused why if contract says till August 2024 why am out of contract in Nov 2023:confused:


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