Cable Forum - General Virgin Media O2 Introduces UK’s Fastest WiFi Guarantee

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BenMcr

05-09-2022 16:46

Virgin Media O2 Introduces UK’s Fastest WiFi Guarantee

Not seen this posted so thought I'd add it (it's already made tech news sites)

https://news.virginmediao2.co.uk/vir...or-money-back/

Quote:

Virgin Media O2 is today announcing the UK’s fastest WiFi guarantee from a major broadband provider, promising customers minimum download speeds of 20Mbps in every room of their home or £100 credit back.

Quote:

New guarantee promises minimum download speeds of 20Mbps in every room or £100 back
The guarantee will be included at no extra cost in Gig 1 broadband and Volt bundles, or for £8 a month with M50-M500 packages
The newly updated Connect app enables customers to monitor their broadband speeds and improve in-home connectivity

Worth saying that the updated app hasn't yet made it to all Android devices due to the way the Play Store works. iOS devices can get it via the App Store if it's not already updated.

spankysmagicpian

17-09-2022 02:37

Re: Virgin Media O2 Introduces UK’s Fastest WiFi Guarantee

So...I (think) have updated the app and scanned my house. Two deadspots on the WiFi both no more than 10mb/s.
What do I do with this info - contact VM to resolve?

BenMcr

17-09-2022 10:40

Re: Virgin Media O2 Introduces UK’s Fastest WiFi Guarantee

Some more details here including how to get your first Pod https://www.virginmedia.com/wifi-max

SirThomas

21-09-2022 10:58

Re: Virgin Media O2 Introduces UK’s Fastest WiFi Guarantee

Quote:

Originally Posted by BenMcr (Post 36134401)

Some more details here including how to get your first Pod https://www.virginmedia.com/wifi-max

Got a text about 'WiFi Max' yesterday and thought it a bit odd - Saying "We're upgrading your Intelligent WiFi Plus subscription in the next month or so" - I guess that was because I'd been on the 'Pod' trial initially...

Are they intending to swap out the old pods for something new now, then or just a new subscription model?

Tom

1701-e

21-09-2022 14:24

Re: Virgin Media O2 Introduces UK’s Fastest WiFi Guarantee

Got an email about the guarantee etc. Not on any of the top packs mentioned above but was on the trial. Looks like the same Pods.... As long as they do not ask for £8 per month I'll be happy.

BenMcr

21-09-2022 20:06

Re: Virgin Media O2 Introduces UK’s Fastest WiFi Guarantee

If you've already got Pods you'll keep them when you're moved over.

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