Poor speeds
Been experiencing very poor BB speeds since my service came back online
https://www.cableforum.uk/images/local/2020/05/7.png I have run the tests at night, on wifi and via cable connection and roughly getting the same speeds as above I'm supposed to be on the 350MB service settings on the router look fine: Cable Modem Status Item Status Comments Acquired Downstream Channel (Hz) 314750000 Locked Ranged Upstream Channel (Hz) 46200000 Locked Provisioning State Online TIA |
Re: Poor speeds
Quote:
|
Re: Poor speeds
Quote:
|
Re: Poor speeds
Quote:
|
Re: Poor speeds
Quote:
|
Re: Poor speeds
Quote:
|
Re: Poor speeds
Just rebooted and this was the result
https://www.cableforum.uk/images/local/2020/05/8.png Even worse than before Cable Modem Status Item Status Comments Acquired Downstream Channel (Hz) 314750000 Locked Ranged Upstream Channel (Hz) 25800000 Locked Provisioning State Online |
Re: Poor speeds
Quote:
Maybe the service status page for you reports something, but you need it fixed whatever. |
Re: Poor speeds
Ok thank you, I'll have to get them in then
thank you for your help and advise |
Re: Poor speeds
Quote:
https://my.virginmedia.com/faults/service-status |
Re: Poor speeds
Yeah I've done all that because we lost all services for 4 days this week and this has only happened since the service come back on, funny though as I've just asked a neighbour that also has Virginmedia and his internet has been awful apparently since it's come back on
Trying to phone VM now |
Re: Poor speeds
Quote:
|
Re: Poor speeds
Yes I've just has a similar reply by the person on the phone couldn't understand what I was trying to say :D they sent a new file to the router but it hasn't changed anything, and they are getting someone to ring Monday (Means me to ring back Monday) as they couldn't give me an engineers slot at the moment
|
Re: Poor speeds
Quote:
|
Re: Poor speeds
Quote:
|
All times are GMT +1. The time now is 06:22. |
Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2024, vBulletin Solutions Inc.