Cable Forum - TiVo Returning a Virgin TV Box

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Angua

23-02-2020 15:54

Returning a Virgin TV Box

As I understand things, the TV Boxes remain the property of Virgin Media.

What do I do with a box we no longer need?

ScottishSteve

23-02-2020 16:41

Re: Returning a Virgin TV Box

Once your services end they usually send out a return box unless it’s a standard TiVo box which they would normally tell you to dispose of it

Angua

24-02-2020 18:59

Re: Returning a Virgin TV Box

No Box sent So as it is a 500GB Samsung box I would assume just to chuck.

SnoopZ

24-02-2020 19:31

Re: Returning a Virgin TV Box

Quote:

Originally Posted by Angua (Post 36025622)

No Box sent So as it is a 500GB Samsung box I would assume just to chuck.

This will sort your problem out, they only want Tivo V6 and Hub3s returned as well as Boosters.

https://www.virginmedia.com/help/vir...ycle-equipment

Raider999

24-02-2020 19:32

Re: Returning a Virgin TV Box

Quote:

Originally Posted by Angua (Post 36025622)

No Box sent So as it is a 500GB Samsung box I would assume just to chuck.

I'd keep it for a few weeks just to be safe if I were you.

jonbxx

25-02-2020 08:37

Re: Returning a Virgin TV Box

Quote:

Originally Posted by Raider999 (Post 36025627)

I'd keep it for a few weeks just to be safe if I were you.

This. And once you're confident they don't want it back, get out the tools for your free 500Gb hard drive!

Angua

25-02-2020 09:46

Re: Returning a Virgin TV Box

Quote:

Originally Posted by jonbxx (Post 36025647)

This. And once you're confident they don't want it back, get out the tools for your free 500Gb hard drive!

:D Does not really seem worth it when we already have terabyte ones.

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