A friend asked me to look at his Laptop as cannot send email
 

A friend asked me to look at his Laptop as cannot send / receive email. On checking he dose not have a email application, how can I find out what version of Windows he has and any suggestion's for a email app. ?
He is non techy.

Re: A friend asked me to look at his Laptop as cannot send email
 

To find out which version of windows try holding down the Windows key+R, type winver and press enter. You should get a window pop up with the version of windows that is installed.


Most (if not all) email providers have a webpage that you can log into with a web browser to access emails so that would be the first thing i'd suggest to look at.

Re: A friend asked me to look at his Laptop as cannot send email
 

Start button/computer (right click)/properties if that way still exists in W10. I don't have an email application but I can still send and recieve via webmail.

Re: A friend asked me to look at his Laptop as cannot send email
 

Thanks I will try that

Re: A friend asked me to look at his Laptop as cannot send email
 

He is running Windows 7 home so he said he will update to Windows 10 Home which I believe comes with a e Mail App.

Re: A friend asked me to look at his Laptop as cannot send email
 

Why not just install an email app for free?

https://www.thunderbird.net/en-US/

Re: A friend asked me to look at his Laptop as cannot send email
 

+1 for Thunderbird


and I'd rather revert to carrier pigeons than use Win 10 :D

Re: A friend asked me to look at his Laptop as cannot send email
 

+1 for the carrier pigeons.

Re: A friend asked me to look at his Laptop as cannot send email
 

One of your greater recommendations.:tu::D

Re: A friend asked me to look at his Laptop as cannot send email
 

I have just down loaded it

Re: A friend asked me to look at his Laptop as cannot send email
 

:tu:

Re: A friend asked me to look at his Laptop as cannot send email
 

Another +1 for Thunderbird especially as you then have local copies of everything that was sent or recieved. Setup is automated after you enter the email address(s)

It also has a handy diary with reminders built in that can be automatic if the sender has sent an invite to say a meeting next week.

Re: A friend asked me to look at his Laptop as cannot send email
 

The email address that had created was so long for example :-


johnsoap34@396Atwyford,com


He had not told any one that email so I created a new one that is easier for him to remember and set the email app ok.


Thanks for your help.