Packet Loss
 

Hey all

Anyone else seeing issues on their VM connection? Struggling to keep an iplayer stream going.

Download is usually OK around 300-350meg but upload is struggling to reach 15meg.

TBB graph shows packet loss / drops, virgin CS say no issues...

https://www.thinkbroadband.com/broad...4965e67b2307f6

Modem stats all look good.

Re: Packet Loss
 

No issues here have you tried rebooting everything?

What do your power levels say?

Re: Packet Loss
 

Yup couple of reboots can be seen on there.

Downstream are 0-1, upstream are all ~40 (or 4 according to the dodgy firmware)

Re: Packet Loss
 

Screenshots of the upstream page is the way to go :)

Those steps in base latency tend to coincide with changes to the modcod in my experience - Which would also tally with any noise.

Tom

Re: Packet Loss
 

all good my end. If anything my connection is mint. The bump between 1800-2000 is when my upstream was maxed out and I was uploading at 4MB./sec.

https://www.thinkbroadband.com/broad...25-06-2019.png

Re: Packet Loss
 

Here you go, all looks good to me :)

https://www.cableforum.uk/images/local/2019/06/2.png

https://www.cableforum.uk/images/local/2019/06/3.png

Re: Packet Loss
 

Everything looks fine there.

Re: Packet Loss
 

Yep which makes me think it's an issue elsewhere on the network IE not my property

Re: Packet Loss
 

Quick update, all is fixed now, still never managed to speak to anyone at Virgin who understood what i was trying to say.

Oh well!