Virgin Advance line rental
 

I have paid advance line rental for some years and it expires November this year, Virgin normally send me a reminder emails before it is due to be renewed but this year I have not heard any think. Do Virgin still off advance line rental?

Re: Virgin Advance line rental
 

AFIK ring them if you have any doubts.

Re: Virgin Advance line rental
 

I bought it a couple of months ago, so afaik, yes, its still available.

Re: Virgin Advance line rental
 

I hate phoning VM as I have a hearing impairment and have difficultly hearing the prompts and even when I finally speak to an agent I advise
them of my hearing impairment and ask them to speak clearly they just ramble on and I cannot under stand them.

Re: Virgin Advance line rental
 

You are supposed to get reminders, this year however my relatives didn't. You will have to talk to them, or if not get in touch with their team on Twitter and they will try to help you there. Obviously they won't take payment but will probably be able to help in some other way.

Re: Virgin Advance line rental
 

Thank you, I will bite the bullet and try and contact them.

Re: Virgin Advance line rental
 

LRS renewal is totally automated via 150.
Go to "change your services", & to the phone section.
If you already have LRS it will offer you a renewal.

Re: Virgin Advance line rental
 

Its a pity they dont tell you that when you get the renewal notification. However I've now done it and it was quite painless.

Re: Virgin Advance line rental
 

You'd have had a real problem with the one I spoke to who was slurring his words.

Thanks for this tip, never knew this was possible.

A word of warning about paying line rental in advance. It's not refundable in any circumstances as I found out when I decided to cancel due to the price rise.

It's as bad as putting yourself into another contract and having to stay or lose money by not staying ;)

This was never mentioned to me at any point and I was going to challenge this, but they gave me a V6 and a good deal, so I decided to stay.

Re: Virgin Advance line rental
 

In other words you were bought.

Re: Virgin Advance line rental
 

Exactly.

Re: Virgin Advance line rental
 

No different to what Sky , BT and all the others do.

Re: Virgin Advance line rental
 

That has always been the case.

---------- Post added at 12:59 ---------- Previous post was at 12:56 ----------


I have just paid it and the lady took my details and sent a confirming email.


Thank you for your help

Re: Virgin Advance line rental
 

I didn't say I had a problem with it.

Re: Virgin Advance line rental
 

Everyone here knows you attitude towards Richard, that comment was aimed to be derogotory, and we all know it.
If I were you i'd stop replying to him, or put him on ignore, before you post yourself into more hot water.