Flashing green light on superhub and only 1 channel connected
 

Since getting home form work yesterday afternoon the up/down arrow on my Superhb 2 has been flashing green. Ive rebooted the hub several times and ran the tests through the service status page (which found no problem). Speed tests come back showing around 40mb down and 6mb up. I've looked in the Router status page and it shows that i'm only connected to one channel for both download and upload but the rest of the config looks ok. The connection is stable though.

http://i.imgur.com/S9GEJAS.jpg

http://i.imgur.com/tvMl5xZ.jpg

http://i.imgur.com/ZlFIOa1.jpg

Any ideas what's happening?

Cheers

Re: Flashing green light on superhub and only 1 channel connected
 

It's reverted back to Docsis 1 mode for some reason

Re: Flashing green light on superhub and only 1 channel connected
 

Cheers, so a call to Virgin is in order then.

Re: Flashing green light on superhub and only 1 channel connected
 

Fixed via web chat, a pin hole reset and what I suspect a config file upload as it rebooted twice after the pin hole reset. NOt sure which software version it was on before (forgot to check) but is showing V1.01.31