Cable Forum - Online banking security

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alanbjames

28-04-2016 18:26

Online banking security

Im curious if anyone has ever heard of Trusteer Report and if so what they think of it..

Reason i ask is that apparently a friend has been told by the Co Op bank unless this is installed on his PC if any fraudulent online activity takes place he would not be covered.

Here is the link to the software....
https://www.trusteer.com/ProtectYourMoney

Hugh	28-04-2016 18:34

Re: Online banking security

Trusteer Rapport is part of IBM, and I'm not sure they can say that he would not be covered, as they only "strongly recommend" it on the Co-op Bank website

Quote:

We strongly recommend that you download this software as it will greatly enhance your security when banking online.

http://www.co-operativebank.co.uk/bu...sonlinebanking

It doesn't state that the customer is not covered if they don't use it.

Ken W

28-04-2016 18:35

Re: Online banking security

Quote:

Originally Posted by alanbjames (Post 35834902)

I have used for some while and it has flagged up dubious web sites and blocks them so I am very happy with it.

richard s

28-04-2016 19:00

Re: Online banking security

I use F-Secure which has a banking secure drop down window when you log on to your bank. Really good so far.

ianch99

28-04-2016 19:40

Re: Online banking security

I had this installed on Win 10 until a recent Chrome update (50?) caused web page / chrome tabs hanging and very slow page load times so I have uninstalled it. PC back to normal again :)

Stephen

28-04-2016 20:53

Re: Online banking security

Santander recommend customers use Trusteer Rapport.

Never used it myself but I get pop ups everytime I log in.

heero_yuy

29-04-2016 13:35

Re: Online banking security

I get reminders from HSBC to install it but I won't. It hooks the windows API's at a very fundamental level, much like a virus. When it gets hacked, as it surely will, many people will be wetting themselves, especially the banks.

Just use a good AV plus good housekeeping.

denphone

29-04-2016 13:40

Re: Online banking security

Every time we go onto our bank online we get this Trusteer but we don't use it as we are happy as we are and have never had a problem.

pip08456

29-04-2016 15:23

Re: Online banking security

It's just an annoying "pop-up" to those who are security savvy, BUT those that aren't????

denphone

29-04-2016 15:37

Re: Online banking security

And that's a fair percentage l would say.

pip08456

29-04-2016 15:46

Re: Online banking security

Quote:

Originally Posted by denphone (Post 35835062)

And that's a fair percentage l would say.

Agreed!

Paul	29-04-2016 17:08

Re: Online banking security

Quote:

Originally Posted by alanbjames (Post 35834902)

Reason i ask is that apparently a friend has been told by the Co Op bank unless this is installed on his PC if any fraudulent online activity takes place he would not be covered.

Seems unlikely.

I would move bank if they started trying to dictate what software I use.

alanbjames

29-04-2016 21:53

Re: Online banking security

I use Kaspersky Internet Security 2016 and have told my friend that Lloyds Bank have never dictated this to me.

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