New phone confusion
 

I have just got a shiny new Sony Xperia M4 Aqua. The instructions such as they are say i have to insert the new sim card into the phone. And from the instructions it looks like the card goes into a slot at the side.

Problem is it wont fit

Its my first smart phone although i have had other mobile phones. With my old phones you took the back off and fitted the sim card. I wonder if Virgin have sent me the wrong card by any chance.

Re: New phone confusion
 

You need to be using a Nano sim card. Also make sure you are trying to put it in the correct slot as the M4 has a MicroSD slot as well.

http://www.geeksquad.co.uk/articles/...qua%20assembly

Re: New phone confusion
 

I think the sim is wrong. Looking at the virgin media card the sim came on it looks like they sent me a micro sim (it has a red border)

Is there a Virgin phone number to call if you have problems.

Re: New phone confusion
 

They wouldn't have sent the wrong SIM. All SIMs now can be pushed out to be either Micro or Nano.

Re: New phone confusion
 

What Stephen said, just popout the Nano sim from the Microsim.

Re: New phone confusion
 

Yes, I learned that. What you do is, push the SIM from the gold part out and there is your nano SIM card.

Re: New phone confusion
 

Thanks guys now i see what i am supposed to do. It was not obvious that i had to pop the sim of the little card but i did it and it works :doh:

Re: New phone confusion
 

No worries, it isn't made clear. I had to call them up when I got mine last year. I did suggest to them that they include instructions on how the micro SIM works, they obviously don't feel it is needed.

Re: New phone confusion
 

Not clear at all, that the delivered SIM can be either a Micro or Nano depending on what phone you have got!

The stupid thing I rung up saying I needed a Nano SIM and the CS sent me out another of these dual SIMS :D

Re: New phone confusion
 

I got mine cut down for free by my local mobile store.

Re: New phone confusion
 

The funny thing is to make it a Nano SIM you just need to push it out of the middle :D