Vivid upgrade
 

MyVirginMedua says my 152Mb will upgrade to 200Mb by the end of July 2015

I'm still n 152Mb - any idea why?

Thx

Re: Vivid upgrade
 

The upgrade is not automatic. You have to apply for it.

Re: Vivid upgrade
 

online through my virgin media

https://my.virginmedia.com/home/index

Re: Vivid upgrade
 

Why don't you go for the new 150mb, sweet all difference to 200mb, and save yourself some money.

Re: Vivid upgrade
 

I applied way back when they first put it that there giving the pretend free upgrade got the screen saying early November 2015 that never came now it says between april 2016 and june 2016 by then there will have been another price rise.

Re: Vivid upgrade
 

Had the same problem, had to order it on the Virgin Website, I needed a new Superhub which costs £5.99 postage which came within a few days.

To be truthfull it doesn't seem any faster than the 152mbps I was getting before

Speedtest.net shows that I'm getting 205mbps

Re: Vivid upgrade
 

If you're expecting it to make web browsing feel faster not going to happen unfortunately.

Re: Vivid upgrade
 

Indeed, almost no sites will actually supply 150mbit speeds, let alone 200mbit. Most of the delay these days is down to latency, round trip times and even the protocols themselves - nothing a faster connection is going to really help.

150Mbit+ speeds are mainly useful for either heavy downloading or multiple users.

Re: Vivid upgrade
 

When i go to apply is talks about a self install? What is to install? And by taking thois upgrade an i agreeing to a new contract?

Re: Vivid upgrade
 

It is not a new contract but you may need to install (and pay delivery charge) for newHub.

The install just means you ring in to activate the new hub.