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-   -   125M : Website randomly doesnt exist on VM (https://www.cableforum.uk/board/showthread.php?t=33701517)

AdyCarter 03-10-2015 13:07

Website randomly doesnt exist on VM
 
Afternoon,

Please help, I'm going mad.

I need to access Vocare.org.uk I've been able to access it for months.

As of last Monday, I can't access it from home on any device using my VirginMedia connection.

Same devices, different networks and it works fine.

Any ideas what I can do?

karma mechanic 03-10-2015 13:25

Re: Website randomly doesnt exist on VM
 
I just tried it and I can confirm that on my Android phone via 3G it works, via WiFi/SH2/Virgin it doesn't.

As to what you can do, either call them on 150 (and good luck explaining it!) or raise it over on the Virgin forums at community.virginmedia.com where you might find someone who can help.

AdyCarter 03-10-2015 13:42

Re: Website randomly doesnt exist on VM
 
Interesting, thanks, you've preserved my sanity!

Ive got no clue how to explain it to VM, but I guess I'll have to try!

heero_yuy 03-10-2015 14:29

Re: Website randomly doesnt exist on VM
 
DNS resolves OK for www.vocare.org.uk and the same for vocare.org.uk. (128.65.103.80)

Can't ping it though. Looks like it's being blocked somewhere in VM's network.

heero_yuy 03-10-2015 14:36

Re: Website randomly doesnt exist on VM
 
1 Attachment(s)
Seems to get out of VM but lost near it's destination. VM CS may not be able to help you.

http://www.cableforum.co.uk/board/at...6&d=1443883466

Attachment 26356

AdyCarter 03-10-2015 14:39

Re: Website randomly doesnt exist on VM
 
Cheers, its nice to know its not just me.

I stuck a clone of the OP up at http://community.virginmedia.com/t5/...M/td-p/2927218 lets hope they can do something

sollp 03-10-2015 17:28

Re: Website randomly doesnt exist on VM
 
I'm on BT and it will not load

General Maximus 03-10-2015 18:12

Re: Website randomly doesnt exist on VM
 
yeah, I was going to say that, I am not confident it is a VM issue. I can get to it through my vpn but it takes forever to load and using a server in Holland it times out

hifi2007 03-10-2015 21:47

Re: Website randomly doesnt exist on VM
 
1 Attachment(s)
there is a solution but its if you want to do it

its a pretty simple solution
download the Opera browser and in the settings at the top left of your page click the customize and control opera look for opera turbo and put a tick in it


done

The PIT 07-10-2015 19:29

Re: Website randomly doesnt exist on VM
 
Works fine here on the virgin network no fancy solutions. I don't use virgins dns though.

toytown 07-10-2015 21:37

Re: Website randomly doesnt exist on VM
 
Working here on VirginMedia also.


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