business customer care - woeful!!!
 

business customer care - woeful!!!

when you get tired of waiting in queue for half hour
and you decide to use the mail address on the bill

BusinessCustomerCare@virginmedia.co.uk

this is what you get


Hi there,

We're sorry to say that this mailbox is not monitored.

Please click here to re-submit your enquiry using our updated 'Contact Us' form.

Sorry for any inconvenience caused and we look forward to helping you with your enquiry.

Kind regards,

Virgin Media Business






what's the point of putting the email address on there?