Cable Forum - 50M Virgin Media blackmailing broadband customers

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Chris

02-09-2015 11:49

Virgin Media blackmailing broadband customers

... according to Guido:

Quote:

Virgin Media is trying to force customers using their 50Mb Broadband package to sign up to a new contract, by refusing to fix problems with their internet connection if they don’t.

http://order-order.com/2015/09/02/vi...fQYmYn424nSSeA

Toto	02-09-2015 12:22

Re: Virgin Media blackmailing broadband customers

Yeh, something fishy about that article. No provenance to show the communication is genuine, I'll take that with a sprinkling of salt, ta very much.

Ignitionnet

02-09-2015 13:10

Re: Virgin Media blackmailing broadband customers

Must be a slow news day in Westminster.

qasdfdsaq

02-09-2015 14:00

Re: Virgin Media blackmailing broadband customers

Quote:

Originally Posted by Chris (Post 35796116)

... according to Guido:

Quote:

Virgin Media is trying to force customers using their 50Mb Broadband package to sign up to a new contract, by refusing to fix problems with their internet connection if they don’t.

http://order-order.com/2015/09/02/vi...fQYmYn424nSSeA

And you call yourself a trollsplatter... ;)

thenry

02-09-2015 19:20

Re: Virgin Media blackmailing broadband customers

lol get on the news to get rid of the SH1s its that crap

ccarmock

02-09-2015 21:51

Re: Virgin Media blackmailing broadband customers

I note from the link provided that the letter claimed to being sent out is actually signed by a Virgin Media Business employee as opposed to the consumer side of the company.

Ironic since there *is* a known problem with the Business firmware on the SH1 causing lockups. People have reported here that they have been told by VMB that there is unlikely to be a new release of firmware to fix this for the Business Superhub 1, however for many, myself included, even if we did want to move to the 152 Mb/s business service there is still no sign of fixed IP being available with that option.

morrk

02-09-2015 22:34

Re: Virgin Media blackmailing broadband customers

Nothing would surprise me after some of the shenanigans I've had with VM over this last fortnight.

Chris

03-09-2015 06:56

Re: Virgin Media blackmailing broadband customers

Quote:

Originally Posted by qasdfdsaq (Post 35796146)

And you call yourself a trollsplatter... ;)

:angel:

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