Can't load PDF bills
 

Been trying to load PDF version of bills to compare them, and every time I click view PDF it comes up with a blank screen and nothing showing. CS says use Adobe, but it won't work with Adobe Reader or Foxit Reader installed on my machine. Anyone got any ideas as to how I can view the PDF bills please?

Re: Can't load PDF bills
 

Just a thought do you have the latest version of Acrobat reader?

I have Acrobat DC which is the latest free version available from Adobe and I can read my bills ok.

Re: Can't load PDF bills
 

I had DC, not sure if latest version. Will try that and let you know.

---------- Post added at 14:47 ---------- Previous post was at 14:37 ----------

Not worked, all I get is the window with about:blank in the address bar. Virgin cannot seem to help, and I begrudge paying for an itemized bill to be sent out each month.

Re: Can't load PDF bills
 

Have you tried downloading the PDF to a temporary directory and then opening it from the reader?

Re: Can't load PDF bills
 

It may well be that when you click, the file is downloaded to somewhere on your machine.

Re: Can't load PDF bills
 

Try a different browser

Re: Can't load PDF bills
 

Try the built in READER app that comes with Windows 10.