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-   -   Superhub : why am I paying so much for internet? (https://www.cableforum.uk/board/showthread.php?t=33700819)

spreadsheet 21-05-2015 21:56

why am I paying so much for internet?
 
ok - so I have two virgin accounts

one in my flat - costs 26.50 per month for just internet

one in the cafe - costs 52.50 per month for just internet (static IP)
one is a business account the other a domestic

the domestic one seems better and more stable
so how come I have to pay double?

vm_tech 21-05-2015 22:08

Re: why am I paying so much for internet?
 
You pay for the static ip, and for the SLA

spreadsheet 21-05-2015 22:09

Re: why am I paying so much for internet?
 
Quote:

Originally Posted by vm_tech (Post 35779221)
You pay for the static ip, and for the SLA


static IP is a fiver

what's SLA?

broadbandking 21-05-2015 22:18

Re: why am I paying so much for internet?
 
Quote:

Originally Posted by spreadsheet (Post 35779222)
static IP is a fiver

what's SLA?

SLA is the time you have to wait for a fault to be fixed

Stephen 21-05-2015 22:23

Re: why am I paying so much for internet?
 
Business BB costs more due to the faster fault fix time and the static IP service.

spreadsheet 21-05-2015 23:39

Re: why am I paying so much for internet?
 
Quote:

Originally Posted by Stephen (Post 35779225)
Business BB costs more due to the faster fault fix time and the static IP service.

Yeah ok
but I only use it for simple browsing and a few online orders.

(jackk ass ears appearing when I think about signing up for it)

RobboEdin 22-05-2015 00:18

Re: why am I paying so much for internet?
 
..then dump the business account and get PAYG mobile broadband from EE using their Osprey product.

qasdfdsaq 22-05-2015 14:22

Re: why am I paying so much for internet?
 
Quote:

Originally Posted by spreadsheet (Post 35779231)
Yeah ok
but I only use it for simple browsing and a few online orders.

(jackk ass ears appearing when I think about signing up for it)

The business product runs on the same infrastructure and is subject to the same issues as the consumer product, you are just paying for better and/or faster service when things go wrong (and even that's not guaranteed). It's essentially partial insurance against failures.

If you don't need it, don't pay for it. Plenty of businesses use consumer products and vice versa.

BenMcr 22-05-2015 15:33

Re: why am I paying so much for internet?
 
Quote:

Originally Posted by qasdfdsaq (Post 35779294)
If you don't need it, don't pay for it. Plenty of businesses use consumer products and vice versa.

However Virgin Media track which are residential properties and which are commercial.

You can get Virgin Media business to install into a residential property, but in general you won't get Virgin Media residential services in an official business address.

Mainly this connected to Virgin Media residential offering TV, but don't do that for commercial addresses / businesses.

Kushan 23-05-2015 00:21

Re: why am I paying so much for internet?
 
Just to add in - this isn't just something specific to Virgin, there's plenty of business grade ADSL services that are a fair bit more than the consumer equivalent. As others have said, you're paying for better support when something goes wrong.

Also, I believe the VM business connections aren't traffic managed during business hours, but I could be wrong about that.

Ignitionnet 24-05-2015 00:35

Re: why am I paying so much for internet?
 
They will have the option to provide the business modems a higher quality of service in the near future.

Whether they do this or not is different. I can't think of a cable company that does.

ccarmock 25-05-2015 20:06

Re: why am I paying so much for internet?
 
Quote:

Originally Posted by Ignitionnet (Post 35779498)
They will have the option to provide the business modems a higher quality of service in the near future.

Will that be via the existing devices, or new do you know?


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