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-   -   No ringer on my phone (https://www.cableforum.uk/board/showthread.php?t=33699539)

hally 06-12-2014 20:31

No ringer on my phone
 
Hi all , just had Virgin phone installed with tv and broadband . All working fine except my binetone phone does not ring ! i have a dial tone can make calls but when ive tried ringing the house phone from my mobile it does not ring !:(
Anyone got any idea's .
Cheers Keith

jb66 06-12-2014 22:59

Re: No ringer on my phone
 
Faulty phone
Does it ring at entry point master socket?
E side faulty in cab

hally 07-12-2014 11:07

Re: No ringer on my phone
 
the phones are brand new and i have tried them both(answer machine and single phone)in the master socket but all they do is ring out but not ring in ! could it be they are not compatible with Virgin ? i thought all new phones would be ok :erm:

jb66 07-12-2014 11:12

Re: No ringer on my phone
 
As long as the ringer is on and your ringing the correct number it should work

Ken W 07-12-2014 11:46

Re: No ringer on my phone
 
Quote:

Originally Posted by hally (Post 35745452)
the phones are brand new and i have tried them both(answer machine and single phone)in the master socket but all they do is ring out but not ring in ! could it be they are not compatible with Virgin ? i thought all new phones would be ok :erm:

Can you try the phones on a friends house and try their phones in your house?

hally 07-12-2014 12:50

Re: No ringer on my phone
 
Have tried this idea but to no avail . I have checked on Virgin site and they say there is a problem with the phone lines in my area so will have to wait and see if thats the problem !


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