Problem with My VirginMedia?
 

When i log in and go to my package it says 'No TV', is this a bug or have i been cancelled when i phoned last week to enquire whether i was still in contract and mentioned i'm cancelling at some point?

Re: Problem with My VirginMedia?
 

Think its a bug, says the same for me.

Re: Problem with My VirginMedia?
 

Same for me John so must be a bug.

Re: Problem with My VirginMedia?
 

ok cheers, good to know!

Re: Problem with My VirginMedia?
 

Not only is it missing in My VM but it also doesn't appear on the status page. On the other hand I am watching the TV. Perhaps we are not being charged for it.

Re: Problem with My VirginMedia?
 

It's been a known issue since the end of last week. Loads of traffic on the VM community forum relating to this. VM attempted a fix this morning, but its still ongoing.

Re: Problem with My VirginMedia?
 

Ah, not just me then. Weird and a bit worrying, but hopefully can be sorted.

Re: Problem with My VirginMedia?
 

Doesn't seem to affect everybody though:

http://www.cableforum.co.uk/board/at...74-package.jpg

Probably specific to a certain mixture of services.

Re: Problem with My VirginMedia?
 

Yes same for me do not have virgin tv...

Re: Problem with My VirginMedia?
 

If it says no TV, does that mean we won't get billed for the TV? ....... :)

Re: Problem with My VirginMedia?
 

What annoyes me about 'My Virgin Media' is that for the past year it has been asking me to change my password but I don't need to.

I have to keep finding links at the top of the page to navigate the site becuse I can't get rid of the change the password page.

Re: Problem with My VirginMedia?
 

Just change your password to your current password(stupid site doesn't realise)
then no more password change requests, sorted.

Re: Problem with My VirginMedia?
 

Ha! Ha! Just took your advice and it worked.....Many thanks for that Dash: CF noob....much appreciated