Slow, intermittent service Harrogate HG2
 

For the last couple of days the internet has either totally gone off for a few hours at a time or been very slow.

I am on the 120mb package.

Anyone else in Harrogate HG27DN area having problems?[COLOR="Silver"]

Cable Modem Information
Cable Modem : DOCSIS 1.0/1.1/2.0/3.0 Compliant
Serial Number : 0904E08B10008105
Boot Code Version : 6.1.1c
Software Version : 3.11.1201
Hardware Version : 1.39.0
CA Key : Installed
Acquired Downstream Channel 299 MHz Primary Downstream Locked
Ranged Upstream Channel 27.4 MHz Success
Provisioning State In Progress BPI Initialization
Ethernet Link Status Up 1000 Mbps/Full duplex

Cable Modem Downstream
DS-1 DS-2 DS-3 DS-4
Frequency 298750000 282750000 290750000 306750000
Lock Status
(QAM Lock/FEC Sync/MPEG Lock) Y/Y/Y Y/Y/Y Y/Y/Y Y/Y/Y
Channel Id 21 19 20 22
Modulation 256QAM 256QAM 256QAM 256QAM
Symbol Rate
(Msym/sec) 6.952 6.952 6.952 6.952
Interleave Depth I=12
J=17 I=12
J=17 I=12
J=17 I=12
J=17
Power Level
(dBmV) 6.01 5.44 5.54 5.67
RxMER
(dB) 37.09 36.39 36.39 37.09
Correctable
Codewords 53 255 207 28
Uncorrectable
Codewords 1032 282 302 282

Cable Modem Upstream
Channel Type 2.0 N/A N/A 2.0
Channel ID 59 N/A N/A 57
Frequency
(Hz) 27400000 N/A N/A 35800000
Ranging Status Success N/A N/A Success
Modulation 16QAM N/A N/A 16QAM
Symbol Rate
(KSym/sec) 5120 N/A N/A 5120
Mini-Slot Size 4 N/A N/A 4
Power Level
(dBmV) 41.96 N/A N/A 42.00
T1 Timeouts 0 0 0 0
T2 Timeouts 0 0 0 0
T3 Timeouts 31 0 0 6
T4 Timeouts 2 0 0 0

Re: Slow, intermittent service Harrogate HG2
 

Seems fixed now

Re: Slow, intermittent service Harrogate HG2
 

You had an upstream noise problem. Fingers crossed whatever caused the problem is gone!