Super hub 2 no broadband
 

Hi all...

Really hope someone can kindly advise me on this...

Lost Internet today...on super hub bottom blue power light is on.... Third light up (tick) is on... But second light up (up and down arrows) is flashing green rapidly.... Sure this was blue before....


Young teenage daughters threatening to leave home.... Driving us all mad....

Any ideas or comments... Many thanks your any help and your time

Regards

Mike

Re: Super hub 2 no broadband
 

It should be blue it means it hasnt locked onto all your downstream channels, try turning it all off again including the computer, last time it happened to me it took 20mins or so to lock onto blue.

Failing that check your service status and if nothing is on there you may have to phone up.

Re: Super hub 2 no broadband
 

Thanks for reply.... Been switching on and off all day.... Maybe should leave longer....

Appreciate the help...

Thanks

Mike

Re: Super hub 2 no broadband
 

Did you check your service status?

https://my.virginmedia.com/faults/service-status

Re: Super hub 2 no broadband
 

Yes first few time said post code didn't exist.... Then said all ok!

Regards

Mike

Re: Super hub 2 no broadband
 

Looks like you may have to ring support then before your daughters leave home!