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-   -   Windows 7 Update Problems (https://www.cableforum.uk/board/showthread.php?t=33698653)

dave6x 28-08-2014 10:25

Windows 7 Update Problems
 
This morning my laptop has applied the latest Windows 7 updates and on reboot Avast appears to have quarantined 9 Windows files.

I've Googled and found the following:

http://www.zdnet.com/microsoft-reiss...te-7000033049/

Anyone else having problems?

alanbjames 28-08-2014 14:59

Re: Windows 7 Update Problems
 
no problems here running Kaspersky Pure 3.0

dave6x 28-08-2014 16:49

Re: Windows 7 Update Problems
 
Quote:

Originally Posted by alanbjames (Post 35724851)
no problems here running Kaspersky Pure 3.0

Thanks for the reply.

I did wonder if maybe Avast had alerted on false positives as it seems to have gained a reputation for doing that lately.

Anyone advise the best way to check for false positives?

alanbjames 29-08-2014 08:29

Re: Windows 7 Update Problems
 
u could send Avast the files and have them check them out.

dave6x 29-08-2014 09:08

Re: Windows 7 Update Problems
 
Quote:

Originally Posted by alanbjames (Post 35725006)
u could send Avast the files and have them check them out.

Thanks again for your reply.

I've found that Avast suggest that if you suspect False Positives that you can get them checked at VirusTotal so I'm in the process of submitting the 9 files at the moment. If they are False Positives then I'll report them to Avast.

richard s 29-08-2014 09:14

Re: Windows 7 Update Problems
 
Suspend Avast for 20 mins then apply updates!

alanbjames 29-08-2014 12:03

Re: Windows 7 Update Problems
 
Quote:

Originally Posted by dave6x (Post 35725015)
Thanks again for your reply.

I've found that Avast suggest that if you suspect False Positives that you can get them checked at VirusTotal so I'm in the process of submitting the 9 files at the moment. If they are False Positives then I'll report them to Avast.

I used to have Avast Pro but about 2 years ago they went through a few weeks of problems where they were finding false positives everywhere and it was all on their forums about it.

I think i reinstalled Paint Shop Pro 4 or 5 times because it kept deleting the program file.

dave6x 29-08-2014 17:27

Re: Windows 7 Update Problems
 
Quote:

Originally Posted by richard s (Post 35725021)
Suspend Avast for 20 mins then apply updates!

Thanks for the reply. Not sure that would have helped in this case as Avast quarantined the files after the reboot following installation of the updates as stated.

---------- Post added at 18:27 ---------- Previous post was at 18:22 ----------

Quote:

Originally Posted by alanbjames (Post 35725057)
I used to have Avast Pro but about 2 years ago they went through a few weeks of problems where they were finding false positives everywhere and it was all on their forums about it. I think i reinstalled Paint Shop Pro 4 or 5 times because it kept deleting the program file.

This is the first time I've hit a problem with Avast which I've used since ditching AVG when it damaged the OS by stripping out false positives!

But maybe the time has come to change again!

richard s 29-08-2014 19:57

Re: Windows 7 Update Problems
 
I have had no problems with Kaspersky with the aformentioned updates.

I Know AVAST is a ram hungry program but it should strip out things without notifying you first, I think you can instruct the program to ask you every time there is a detection before applying any actions automatically.

Osem 30-08-2014 09:32

Re: Windows 7 Update Problems
 
Not sure if this has anything to do with recent updates but windows is telling me that Avast isn't running but Avast is telling me it is running normally. There's an important message flagged up on the bottom right of the screen which advises me to turn on Avast but when I click on it a box appears which asks if I trust the Avast software and want to run it. Clicking on this does nothing however. :confused:

richard s 30-08-2014 19:40

Re: Windows 7 Update Problems
 
Hi Osem,

Have you tried uninstalling and reinstalling Avast again to see if this cures your problem.

alanbjames 31-08-2014 12:26

Re: Windows 7 Update Problems
 
Quote:

Originally Posted by Osem (Post 35725244)
Not sure if this has anything to do with recent updates but windows is telling me that Avast isn't running but Avast is telling me it is running normally. There's an important message flagged up on the bottom right of the screen which advises me to turn on Avast but when I click on it a box appears which asks if I trust the Avast software and want to run it. Clicking on this does nothing however. :confused:

I have a similar issue with the firewall part of Kaspersky Pure.

It tells me firewall isnt on yet in Kaspersky its all on and working.

Mick Fisher 31-08-2014 13:33

Re: Windows 7 Update Problems
 
Quote:

Originally Posted by dave6x (Post 35724910)
Thanks for the reply. I did wonder if maybe Avast had alerted on false positives as it seems to have gained a reputation for doing that lately. Anyone advise the best way to check for false positives?

Upload the file here to be tested by a raft of popular AV apps.

Osem 31-08-2014 18:22

Re: Windows 7 Update Problems
 
Quote:

Originally Posted by alanbjames (Post 35725492)
I have a similar issue with the firewall part of Kaspersky Pure.

It tells me firewall isnt on yet in Kaspersky its all on and working.

I've uninstalled and reinstalled Avast but W7 is still telling me I have no AV on this machine. Weird.

I also notice a rather odd message on the bottom right of the screen just about the systray - something along the lines of: "Windows 7 build ????. This copy of Windows is not genuine". It wasn't displayed in a window, just plain text on the desktop, hardly noticeable. It disappeared when I restarted the machine.

dave6x 31-08-2014 19:02

Re: Windows 7 Update Problems
 
Quote:

Originally Posted by Mick Fisher (Post 35725516)
Upload the file here to be tested by a raft of popular AV apps.

Thanks for the link, will play with that later.


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