New installation?
 

Hi

I have had broadband with BT for some time and have signed up with NTL broadband/tv/tel -package. I heard that they either install just the setup box by your tv and then a) either you have to run a line to your pc or b) they install it for you. or they do they split the line and have you modem by your pc and the STB by your tv?

What connections etc do they use or more likely to use?

Re: New installation?
 

Depends on the Area. In some areas, NTL offer broadband via STB or Cable modem (but I believe you have to ask for the Cable Modem), and some only offer broadband via a Cable Modem. In both cases, the engineer should position the Set Top Box and Modem wherever you want (if practical). They will hook up the STB to your TV (If you have anything like a VCR or a Tivo, you may well find they'll disconnect that - they do with my Tivo). I believe they should also hook up the broadband to your PC, but they won't install anything on the PC itself.

Oh, and if you have an Ethernet connection on your PC (most newones do now), ask them to attach the STB or Cablemodem via that rather than USB, as USB is not as reliable.

Also, if they give you a Broadband Medic CD, it's best not to use it if possible. The only time you should need it is if you are attaching a Cable Modem via USB.

Any questions, just post 'em on here.. There's always someone willing to help.

Re: New installation?
 

What do you mean by this? Do i have to wait for the technician to arrive?

I have my pc on the other side of the room and I dont want to run cables across to it. I do have a wireless router/modem which I used when I was with BT. what connections do the stb use?

If they install the modem by the pc do they drill holes and put a plug point or do they just have a cable running the the modem direct?

so does the cablemodem have a USB and a RJ-45 connection?

Re: New installation?
 

What area do you live in? As this will dictate whether broadband through a set top box is available.

The wireless router that you need will be different to the one you used for BT broadabnd- most people on here recommend the Linksys WRT54G- See the articles section for a discussion of different makes/ models that are available. The router must be a Cable rather than ADSL router.

You will have holes drilled for the cable to come into the house- although if the house has had cable before there will already be an access point.

The STB has an rj45 connection, and an ethernet to USB adaptor will be supplied if needed (although if you have an ethernet card it is best to use this.) The Cable Modem has both USB and rj45 ports.

You will normally have one cable coming into the house, which will then connect to the set top box, if you have a seperate cable modem, this cable will be split to serve both cable modem and set top box.

The cable modem is normally installed next to the pc, although if you are going to be using a router, you can ask for the cable modem to be installed somewhere else.

Re: New installation?
 

I live near bromley postcode br5.


What I was thinking is I coudl use my router as a wireless access point and have either usb/pci wireless adapter installed into my machine. If I bought the Cable wireless router could i do away with the ntl modem?
Yeah I got a ethernet card which I am currently using to connect to the wireless router.

You house has been cabled before except I dont think they installed broadband as there is no other socket only one for tv. I dont want holes being drilled thats why I asking these questions.

Which is better Cable modem or stb?
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I was going to connect my router to the stb or cable modem and then use a usb wireless adapter to connect to the net.

Re: New installation?
 

In that case you can have Broadband through either STB or cable modem.

I am not sure if you could use your current router as an access point- really depends on what make/model it is- you need to be able to disable the ADSL modem in it. If you tell us the make/ model we should be able to confirm if it can be used as an access point.

A cable router would not replace the ntl modem, it would connect to the ethernet port of it.

If you have a white box in the house with two connections on it, this is what is needed for both TV and BB. One coaxial cable will be connected to this, and then either run straight to the set top box (if you use this for TV and BB) or split and then run to the STB and cable modem.

The STB just has a cable modem built in, so it doesn't really matter. The only point to be mentioned is that the older Pace set top boxes cannot handle speeds of more than 1mb, so you will either get a seperate modem, or a newer Samsung set top box.

That is a perfectly good way of doing things :) best to get a PCI wireless adaptor rather than USB if you can though... this will provide a more reliable connection.

Re: New installation?
 

I got the make/mode its a dynamode R-asdl-c4g-g could somebody tell me if i can or cannot diable it?

I have uploaded the manual if it helps. if you can explain it for me thanks.

Re: New installation?
 

can't be done i'm afraid!

you need a cable router.

Re: New installation?
 

*Moved to Installation forum*

Re: New installation?
 

Well I bought a Cable wireless router thanks.