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Major problem, Please look..
I own a forum Invision Power Boar and I am having problems with it.
I bought a new PC today because my old PC was playing up giving me errors in the JavaScript error console. When I go to my ACP on my forum I get this error. Quote:
This can only be down to my internet connection since I bought a new PC today and the same thing is happening on this new PC than it did on my old PC. Seems like it's something to do with Java/JavaScript with my internet connection?.. I've reset the modem about 5-6 times and still having the same problem. Can anyone help me out on this please? Thanks. ---------- Post added at 18:47 ---------- Previous post was at 18:47 ---------- This was sent from a IPB staff member team, forum software. "Hello. If an entirely new PC, with nothing added to it like antivirus or firewall software, still encounters the issue, then the problem is somewhere within your home network, or with your Internet provider. Unfortunately, we cannot assist in diagnosing such issues, we can only support the software where it's located, and no less than 5 of us are unable to reproduce this issue at all; it works perfectly for all of us. We have techs located throughout the US and UK, and none of them can reproduce what you report. At this point, all we can suggest is that you take that new PC back to the merchant from whom you purchased it, ask them to connect to their network with unrestricted internet access, then visit your forum again and see if you still have the same problem. Thank you. Mark Higgins Invision Power Services, Inc." |
Re: Major problem, Please look..
You bought a new computer because your forum code is buggy??.... I don't know much about coding JS but that to me looks and sounds like a problem with your forum installation or the software code itself. What on earth a remotely hosted forum problem would have to do with your ISP or PC I'm not sure?! Someone with more knowledge will be along in time, I'm sure. But that's my initial reaction.
What error is it you've reported to IPS that they can't reproduce? |
Re: Major problem, Please look..
He fixed it via the official VM forum. Somewhere there told him to "untick 'Filter Java Applets'" in the superhub settings. The buying a new PC thing is funny though.
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Re: Major problem, Please look..
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An ISP router should not be meddling with your data. |
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While the ISP should be data agnostic, offering basic filtering functionality to the user for their choice isn't a bad thing imho. |
Re: Major problem, Please look..
That's not on by default either, is it?
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Re: Major problem, Please look..
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