abortive visit charges
 

just a thought really, how can openreach charge a cp for a no access or abortive visit when they ( when contractors attend ) they are not actually incurring any ( engineering visit ) costs.
ive had a few of these lately and it grates that we ( contractors ) dont get paid for these wasted journeys but openreach charge the cp's.

Re: abortive visit charges
 

Must be part of the deal to encourage cps to keep trying to get the customer in

Re: abortive visit charges
 

The company I work for also charges for no access/abortive visits. The chargeisn't as much as the full job, but I assume it is to cover the cost of lost productivity and fixed costs associated with the job, transport costs, office costs for dealing with the schedule etc.

Re: abortive visit charges
 

yes, openreach charge the cp's who then charge the end users but the contractor who has had a wasted journey and incurred costs gets nothing.

Re: abortive visit charges
 

Isn't that down to the commercial agreement that you have in place?

Re: abortive visit charges
 

yeh would be if i was working for a reputable company , we were rushed onto the contract on a good day rate, unfortunately when it went to price they stitched us up. could have walked but had nowhere else to go. ive never had a contract out of them, wouldnt be worth a toss anyway.