Cable Forum - Complaint escalations

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huxleypiguk

16-01-2014 10:29

Complaint escalations

Does anyone have a number that I can call to speak to anyone who will take ownership of a problem? I am getting nowhere with the call centres.

VMboy

31-01-2014 10:45

Re: Complaint escalations

Usually retentions deal with complaints, but then again it's probably a call centre too.

weenie

31-01-2014 19:36

Re: Complaint escalations

Quote:

Originally Posted by huxleypiguk (Post 35663173)

Does anyone have a number that I can call to speak to anyone who will take ownership of a problem? I am getting nowhere with the call centres.

0800 952 2277 Virgin Media customer relations Sheffield :D

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