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-   -   Orange/EE Mobile Internet Connection (https://www.cableforum.uk/board/showthread.php?t=33696442)

Tali 14-01-2014 10:58

Orange/EE Mobile Internet Connection
 
Hi

I seem to be having a problem connecting to the internet with my phone, but only on a particular mast. When I'm at home 3G works ok, as it does at work - until my phone decides to connect to this particular mast.

I think that its ID is 210912598:234:33.

Is there somewhere I can report this, without having to phone Orange/EE?

Cheers, Tali.

2old4this 14-01-2014 17:47

Re: Orange/EE Mobile Internet Connection
 
Quote:

Originally Posted by Tali (Post 35662646)
Hi

I seem to be having a problem connecting to the internet with my phone, but only on a particular mast. When I'm at home 3G works ok, as it does at work - until my phone decides to connect to this particular mast.

I think that its ID is 210912598:234:33.

Is there somewhere I can report this, without having to phone Orange/EE?

Cheers, Tali.

if you go to EE Coverage Checker and enter postcode where you having problems see if any fault has been reported if not report it. also you can go to ofcom mast locations site

Hom3r 15-01-2014 20:37

Re: Orange/EE Mobile Internet Connection
 
Since T-Mobile 7 Orange became EE the service has become a pile of steaming poo.

To save cash they have been turning of masts, I used to get a very strong signal in my house I get drop outs everyday.

So when my contact ends and if the signal hasn't improved I'm going elsewhere.

tizmeinnit 15-01-2014 22:44

Re: Orange/EE Mobile Internet Connection
 
they have turned masts off. I have had problems for the last 2 weeks with network full stop. My contract ends soon roll on going to giffgaff

Tali 16-01-2014 12:20

Re: Orange/EE Mobile Internet Connection
 
Thanks for comments. Connection seems ok today.

The network merger has actually benefitted me. The signal at work on Orange was barely enough to make a phone call. Now I get full signal all of the time, just no internt connection. However, it seems fine today, so I'll keep an eye open and see what happens.

Giff Gaff appeals to me too, when my contract finishes.


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