Cable Forum - V+ No V+ Service in CV11

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- - V+ : No V+ Service in CV11 (https://www.cableforum.uk/board/showthread.php?t=33696432)

progers

13-01-2014 22:18

No V+ Service in CV11

My V+ service appears not to be working, if I push the V+ button! I get the message "It looks like you're having some trouble with this service"

Is anyone else having this problem?

Nothing on the service status page

OLD BOY

13-01-2014 22:21

Re: No V+ Service in CV11

Quote:

Originally Posted by progers (Post 35662530)

Have you tried re-booting it? If that doesn't work, you need to call Customer services.

progers

13-01-2014 22:22

Re: No V+ Service in CV11

Tried rebooting twice, no joy

OLD BOY

13-01-2014 22:25

Re: No V+ Service in CV11

Quote:

Originally Posted by progers (Post 35662532)

Tried rebooting twice, no joy

Looks ike you need to make a phone call, then...

jb66	14-01-2014 08:40

Re: No V+ Service in CV11

Sounds like a hdd failure

progers

14-01-2014 09:45

Re: No V+ Service in CV11

Phoned CS, they reset the service and box rebooted, didn't make any difference.

Turned box off, disconnected input b/b cable, left for 30 secs, reconnected and turned on and now working! I must admit I thought it was the hdd.

Will call CS to see if they think it's worth the engineer coming out - we did have a repullesd recently which made a Hugh difference to the b/b signal level so that may be a problem for the V+

OLD BOY

15-01-2014 11:56

Re: No V+ Service in CV11

Quote:

Originally Posted by progers (Post 35662606)

Sorry I didn't make it clear, but pulling the plug out is always worth a try with these problems. Re-booting by pressing the button on the box sometimes works, but not always. I think what you did was as good as pulling the plug out! Glad you're back up and running. :)

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