Cable Forum - TiVo Apps & Games No Folders

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Markjp

10-01-2014 14:40

Apps & Games No Folders

Had Tivo box installed yesterday.

Under Apps & Games there are no items to select.

Engineering noticed this and did a manual update and said it should appear within 30 mins but it hasn't.

Any ideas?

Do I need to log a fault?

OLD BOY

10-01-2014 14:48

Re: Apps & Games No Folders

Quote:

Originally Posted by Markjp (Post 35661729)

I found that it was 2 days before I acquired all the On Demand facilities on the TIVO.

I think 30 minutes was a bit optimistic, but maybe things have improved. Try rebooting it (pull the plug out for 20 seconds and then plug back in) and see if it comes up. If not, give Customer Services a call and see if there is a problem.

Markjp

10-01-2014 18:33

Re: Apps & Games No Folders

Quote:

Originally Posted by OLD BOY (Post 35661734)

Just got home from work and the Menu items are there now.

thanks
:)

spiderplant

11-01-2014 16:51

Re: Apps & Games No Folders

It needs to complete a service connection to get these. It can take up to two hours at times.

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