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-   -   VOD : Music On Demand (https://www.cableforum.uk/board/showthread.php?t=33695348)

busboy125 08-10-2013 19:14

Music On Demand
 
When using Music on demand via Red button or app it is telling me I am unsubscribed and trying to charge me 29p. If I use it the old way via home menu it is saying I am subscribed and not charging me. Is there a problem? I am on VIP package.

OLD BOY 14-10-2013 18:41

Re: Music On Demand
 
Quote:

Originally Posted by busboy125 (Post 35629659)
When using Music on demand via Red button or app it is telling me I am unsubscribed and trying to charge me 29p. If I use it the old way via home menu it is saying I am subscribed and not charging me. Is there a problem? I am on VIP package.

It shouldn't be doing this. If a reboot doesn't help, you need to phone customer services and report it.


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