Cable Forum - signal keeps dropping / not locked

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alferret

08-09-2013 10:08

signal keeps dropping / not locked

Our signal keeps going from excellent to poor with the signal not locked and heavy pixelation or no signal at all.
One minute it's ok the next it's not.
Any idea's or is it a call out?
It's only been installed for 9 months so still under warranty.

MadGamer

08-09-2013 10:23

Re: signal keeps dropping / not locked

Any trees in the way of the dish?

alferret

08-09-2013 10:32

Re: signal keeps dropping / not locked

Quote:

Originally Posted by MadGamer (Post 35619505)

Any trees in the way of the dish?

No trees, clear line of sight.

MadGamer

08-09-2013 10:34

Re: signal keeps dropping / not locked

Are all the cables connected tightly to the back if the box, (the input cables)?

alferret

08-09-2013 10:43

Re: signal keeps dropping / not locked

Quote:

Originally Posted by MadGamer (Post 35619510)

Are all the cables connected tightly to the back if the box, (the input cables)?

Yup all tight.

muppetman11

08-09-2013 10:44

Re: signal keeps dropping / not locked

Quote:

Originally Posted by alferret (Post 35619501)

Check all your satellite inputs are connected properly if that doesn't rectify it call Sky out , its better to get it looked at whilst still under warranty.

alferret

08-09-2013 11:18

Re: signal keeps dropping / not locked

Quote:

Originally Posted by muppetman11 (Post 35619514)

Check all your satellite inputs are connected properly if that doesn't rectify it call Sky out , its better to get it looked at whilst still under warranty.

Took LNB off, took it apart and checked for bugs. Nice and clean, put it all back together and back on dish.
Seems to be better.
Input 1&2 signal strength @ 100%
Quality on both are 1 block from 100%
Seems to have sorted it hopefully.

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