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Sierra662 08-08-2013 10:01

TV,Phone and Broadband
 
Hi all.

I'm hoping you can help.

My parents are moving back to the UK from France but the area they are moving to has no VM. They are not the most technical of parents and have tasked me with the job of sorting their home entertainment/communications soon after they return. :erm:

They have SKY in France so is this transferable to their new address in the UK? Are there any other options I can look at for them?

Thanks in advance.

Steve. ;)

Kabaal 08-08-2013 12:41

Re: TV,Phone and Broadband
 
It's unlikely they'll be able to transfer Sky between countries, you'd be better talking to them directly tbh.

Other than that it's just the usual options :

Freeview/Freesat
New Sky connection here
BT as they now do TV too

That's about it i think.

qasdfdsaq 08-08-2013 16:44

Re: TV,Phone and Broadband
 
What Kabaal said.

Sierra662 08-08-2013 17:09

Re: TV,Phone and Broadband
 
Ok, Thanks.

ferretuk 09-08-2013 09:09

Re: TV,Phone and Broadband
 
The Sky setup will work when they're back in the UK - They'll just need a dish and cabling.

The relevant question is how do they subscribe to Sky in France? Sky do not supply to customers outside of the UK so your parent's subscription will not be associated with their address in France. If they've used a company to sort out their subscription for them they're probably paying over the odds and it would be worth cancelling and re-subscribing with Sky directly. If they're using a friend's address to pretend to be in the UK then they just need to tell Sky that they are moving. Both options will get them a new dish installed...

nodrogd 09-08-2013 14:17

Re: TV,Phone and Broadband
 
More likely they have been using a Sky box to receive the free-to-air channels in France. If that's the case, they just need to decide if their viewing choice is sufficient, or whether they want to subscribe in order to see more channels.

Sierra662 18-08-2013 15:31

Re: TV,Phone and Broadband
 
Ok, Here's the latest.

I found out they are still using their old UK address (pre moving to France) Is it worth them telling SKY they've moved from the old UK address to the one they're going to next week? Will they incur a cost for the dish/cabling?

Thanks guys.

Steve.

ferretuk 18-08-2013 16:48

Re: TV,Phone and Broadband
 
Free install:

https://my.sky.com/mysky/myaccount/m...me/indexb.html


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